Freed Associates has always taken a measured approach to growth over the past 30 years with a focus on supporting our employees, delivering exceptional service to our clients, and making a difference in healthcare. We’re honored to be recognized by the San Francisco Business Times as one of the Largest Women-Owned Businesses in the Bay Area. I want to thank our clients and our team of experienced consultants who partner in solving the biggest challenges in healthcare.

In this issue of our newsletter, we have a new episode of Healing Healthcare that addresses the impacts of social, environmental, educational and health inequities on patients and the healthcare system. Listen to Jahmal Miller, Chief Administrative Officer at Dignity Health, Mercy Medical Group, and Shanti Wilson, VP of Client Solutions at Freed, as they discuss the loneliness epidemic and how every individual can bring humility and self-reflection to help improve health equity.

Change Management is one of the most ubiquitous parts of consulting. Its importance can never be overstated. Clients trust us to make sure changes are made by their teams, not “to” their teams. In our article Eight Steps for Healthcare Change Management Success, senior consultant Zaida Aronovsky, Ph.D. Organizational Behavior, reminds us of the importance that leaders play in successfully adopting change within organizations.

The Office of the National Coordinator’s (ONC's) Information Blocking Final Rule has deep organizational impacts. And disincentives are expected soon. Our team has been helping clients with information blocking compliance for over a year, and if you haven’t already, now is the time to ramp up information-sharing capabilities. Learn how to prepare your organization by reading, The Information Blocking Rule: What do Healthcare Providers Need to Know?

Best,

Dava Freed
Founder and CEO

Point Of View

Eight Steps for Healthcare Change Management Success.

What’s behind employee hesitancy toward inevitable change in healthcare? How can you help employees comprehend and sustain change? Discover the common reasons people object to change. And learn how you can take steps to eliminate barriers to change-management success.

Point Of View

The Information Blocking Rule: What do Healthcare Providers Need to Know?

The Office of the National Coordinator (ONC) says information blocking “poses a threat to patient safety and undermines efforts by providers, payers, and others to make the health system more efficient and effective.” Here’s what you need to know and do about the rule before penalties are instated.

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